Support

We're here to help you succeed on the MCAT

Have a question or need assistance?

Frequently Asked Questions

How do I cancel my subscription? Go to Settings > Apple ID > Subscriptions on your iPhone, find Meridio, and tap Cancel Subscription.

How do I restore my purchase on a new device? Open Meridio, go to Settings, and tap "Restore Purchases." Your subscription will be restored automatically.

My progress isn't syncing. What should I do? Ensure you're signed in with the same account on all devices. Try force-closing the app and reopening it.

How do I request a refund? Refunds are processed by Apple. Visit reportaproblem.apple.com to request a refund for your purchase.

Report a Bug

Found a bug or experiencing technical issues? Please email us with:

Your device model and iOS version
A description of the issue
Steps to reproduce the problem

📬 We typically respond within 24-48 hours